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New Client Form

New Client Form

Welcome to Schertz Animal Hospital! We can’t wait to get to know you and your pet better. At our animal hospital, we aim to create a welcoming, stress-free environment for pets and owners alike. If you have any questions before your appointment, please reach out to us at (210) 659-0345.

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What to Expect for Your First Visit

  • Before your first appointment with us, fill out our new client form online. This saves you time in the clinic and helps us to start to get to know you!
  • Be sure to collect a fresh (no more than 2 hours old) fecal sample to bring with you to your appointment. We'll need this to test for intestinal parasites!
  • Constrain your pet with either a leash or in a carrier before you enter the practice for the safety of all our patients, clients, and staff.
  • When you arrive, a veterinary technician will take you into an exam room as soon as it's ready. There, they'll ask some questions about your pet's basic medical history.
  • The veterinarian will come in soon after to further assess your pet. They'll perform a full physical and weight check, and may order age-appropriate diagnostics like blood work as needed. Your pet may also receive any needed vaccinations at this time.
  • We encourage you to ask questions along the way and we always try to explain all of our findings in full so you have a better understanding of your pet's health!
  • After all your questions have been answered, you'll be sent home with instructions for any medications, diet changes, etc. as needed. Don't be afraid to call us or stop in again with any more concerns or questions. We're more than happy to help.
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