I know it's Saturday and you guys are probably busy so that's why I didn't call back, but I did get the voice-mail and just have to say you guys are so freaking AMAZING!! When you guys said on Thursday there'd be no torba tinic for Lucy until maybe Wednesday of next week I kind of PANICKED. I know back orders happen and try to just go with the flow. But with Lucy especially and all her health issues we are so grateful to still have her. However she seems to go off the rails if we try to stray from the formula of what she takes. So when I first heard we'd have no medication until next week I immediately went and measured out exactly how many doses of torba tinic we had left lol. I was thinking it's so nice that you guys were going to talk to Dr. Mossburg about filling a few days of the tramadol which I'm sure for some is a great option, but it never worked for Lucy's pain like whatever is in that torba tinic (we call it her expensive and magical teriyaki sauce haha) so I was trying to figure out how we could skip doses to stretch out the torba as long as we needed to get to the time when you'd get it back in stock. When I realized I had missed a call saying you guys had in fact gotten the torba tinic in and had filled it I was so relieved. So we will be there on Monday to pick it up! Somehow you guys always come through and we are so grateful! It's almost like you guys say oh no this terrible thing is going to happen just so you can then swoop in like Batman and save the day LMAO. We've been here in Texas 3 years now and honestly I still miss home. I'm always trying to find the silver lining like it rains a lot here and I love rain which maybe happens 2 times a year in Cali if I am lucky. I love having lizards running around in my yard all day and night. One of the big ones is that it may suck here sometimes but knowing we have such an amazing and caring staff at Schertz Animal Hospital is huge! Having a dog that chronically needs a vet so often is so important to us! I will see you guys on Monday and apologize for the long message, we just wanted you guys to know how very much we appreciate you guys helping us to keep our furbabies happy and healthy! Hope you all have a fantastic weekend!!